When the client contacted us, they were facing every store owner's worst fear: their traffic was being hijacked. The website was suffering from repeated security breaches, but the most alarming symptom was the unexpected redirects.
Visitors from specific regions (notably Indonesia and the United States) were clicking on the store, only to be forcibly redirected to unknown, malicious external websites.
The Diagnosis: What was happening? Our security team at Code Tale immediately analyzed the system. We discovered a sophisticated attack:
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Hidden Malicious Code: Scripts injected deep into the theme and plugin files.
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Background Exploits: Scripts designed to run silently, triggering redirects and damaging core files.
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Performance Drop: The store became unstable and slow due to the malware consuming server resources.
Our Approach: Clean, Repair, Fortify
We didn't just patch the issue; we performed a full security overhaul to ensure it wouldn't happen again:
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Deep Malware Scan: We combed through all core files, themes, plugins, and the database to locate every trace of the infection.
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Surgical Removal: All malicious scripts and backdoors were safely removed without affecting the store’s genuine data.
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Hardening & Firewall Setup: We installed a professional-grade firewall, strengthened server permissions, and added multiple protection layers.
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Performance Check: Post-cleanup, we optimized the site’s performance to ensure the store was not just safe, but faster than before.
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Ongoing Vigilance: We implemented scheduled scans and automated reporting systems.
The Result
Within hours, the store was fully restored. The redirects stopped immediately, the speed returned, and the client regained full control of their business.
A Tale of Security What started as a major security threat became another success story—a reminder of how critical proactive protection is for online businesses.
At Code Tale, real-world challenges shape how we defend our clients in the digital space. Every line of code has a tale, and this one ended with a stronger, safer website.
